Kustomer API
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Bulk Create Conversations
Create conversations in bulk.
Any one of the following roles is required for this endpoint:
|Legacy Role|Equivalent Permission Set Role| |-----|--------| |org.user.conversation.write|org.permission.conversation.create|
Input
type: object
properties:
data:
type: string
example: >-
"[\n {\n \"customer\": \"<object-id>\",\n \"id\":
\"<object-id>\",\n \"externalId\": \"<string>\",\n \"name\":
\"<string>\",\n \"status\": \"<string>\",\n \"priority\":
\"<integer>\",\n \"createdAt\": \"<dateTime>\",\n
\"importedAt\": \"<dateTime>\",\n \"direction\":
\"<string>\",\n \"replyChannel\": \"<string>\",\n \"tags\":
[\n \"<string>\"\n ],\n \"assignedUsers\":
[\n \"<object-id>\"\n ],\n \"assignedTeams\":
[\n \"<object-id>\"\n ],\n \"custom\":
\"<object>\",\n \"defaultLang\": \"<string>\",\n \"queue\":
{}\n },\n {\n \"customer\": \"<object-id>\",\n \"id\":
\"<object-id>\",\n \"externalId\": \"<string>\",\n \"name\":
\"<string>\",\n \"status\": \"<string>\",\n \"priority\":
\"<integer>\",\n \"createdAt\": \"<dateTime>\",\n
\"importedAt\": \"<dateTime>\",\n \"direction\":
\"<string>\",\n \"replyChannel\": \"<string>\",\n \"tags\":
[\n \"<string>\"\n ],\n \"assignedUsers\":
[\n \"<object-id>\"\n ],\n \"assignedTeams\":
[\n \"<object-id>\"\n ],\n \"custom\":
\"<object>\",\n \"defaultLang\": \"<string>\",\n \"queue\":
{}\n }\n]"
title: Data
Output
type: object
properties:
data:
type: object
properties:
type:
type: string
id:
type: string
attributes:
type: object
properties:
ids:
type: string
context:
type: string
status:
type: string
v2:
type: string
payload:
type: object
properties:
api:
type: object
properties:
data:
type: array
items:
type: object
properties:
externalId:
type: string
name:
type: string
path:
type: string
user:
type: object
properties:
id:
type: string
userType:
type: string
roles:
type: array
items:
type: string
orgName:
type: string
subject:
type: string
org:
type: string
requestId:
type: string
service:
type: string
method:
type: string
createdAt:
type: string
updatedAt:
type: string
completed:
type: string
relationships:
type: object
properties:
org:
type: object
properties:
links:
type: object
properties:
self:
type: string
data:
type: object
properties:
type:
type: string
id:
type: string
createdBy:
type: object
properties:
links:
type: object
properties:
self:
type: string
data:
type: object
properties:
type:
type: string
id:
type: string
links:
type: object
properties:
self:
type: string