Back to KustomerAppend Tags to Conversation
Adds tags to a conversation by name and/or the conversation's unique ID. If the tag does not yet exist, it will be created.
Any one of the following roles is required for this endpoint:
|Legacy Role|Equivalent Permission Set Role|
|-----|--------|
|org.user.conversation.write|org.permission.conversation.create|
Note
This endpoint is subject to Object Rate Limiting, which limits how many updates single user can make to a single Conversation. See API Rate Limiting for more information.
Input
type: object
properties:
parameters:
type: object
properties:
id:
type: string
description: (Required) ID of the Conversation
required:
- id
title: Parameters
data:
type: string
example: '"[\n \"<string>\"\n]"'
title: Data
Output
type: object
properties:
data:
type: object
properties:
type:
type: string
id:
type: string
attributes:
type: object
properties:
name:
type: string
channels:
type: string
status:
type: string
messageCount:
type: string
noteCount:
type: string
satisfaction:
type: string
createdAt:
type: string
updatedAt:
type: string
modifiedAt:
type: string
tags:
type: array
items:
type: string
suggestedTags:
type: string
sentiment:
type: string
lastMessageIn:
type: string
assignedUsers:
type: string
assignedTeams:
type: string
firstResponse:
type: string
direction:
type: string
outboundMessageCount:
type: string
rev:
type: string
relationships:
type: object
properties:
org:
type: object
properties:
links:
type: object
properties:
self:
type: string
data:
type: object
properties:
type:
type: string
id:
type: string
customer:
type: object
properties:
links:
type: object
properties:
self:
type: string
data:
type: object
properties:
type:
type: string
id:
type: string
messages:
type: object
properties:
links:
type: object
properties:
self:
type: string
createdBy:
type: object
properties:
links:
type: object
properties:
self:
type: string
data:
type: object
properties:
type:
type: string
id:
type: string
modifiedBy:
type: object
properties:
links:
type: object
properties:
self:
type: string
data:
type: object
properties:
type:
type: string
id:
type: string
links:
type: object
properties:
self:
type: string