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    Gets A List Of Tickets Filtered By Tags

    Simple object graphs (excluding TAGS, CUSTOMFIELDS, etc.) are returned if "brief=true" is used in the query string.

    Input

    type: object properties: parameters: type: object properties: tagName: type: string description: Tag name to filter on brief: type: string description: >- Optional, true if response should only contain top level properties of the record. skip: type: string description: Optional, number of records to skip. top: type: string description: Optional, maximum number of records to return in the response. count_total: type: string description: >- Optional, true if total number of records should be returned in the response headers. required: - tagName title: Parameters

    Output

    type: array items: type: object title: Ticket properties: TICKET_ID: format: int64 maxLength: 0 type: integer readOnly: true ORGANISATION_ID: format: int64 maxLength: 0 type: integer readOnly: false TICKET_TYPE: format: string maxLength: 0 type: string readOnly: false SUBJECT: format: string maxLength: 500 type: string readOnly: false TICKET_STATUS: format: string maxLength: 20 type: string readOnly: false PRIORITY: format: string maxLength: 20 type: string readOnly: false TO_EMAIL_ADDRESS: format: string maxLength: 255 type: string readOnly: false CONTACT_ID: format: int64 maxLength: 0 type: integer readOnly: false CREATED_USER_ID: format: int32 maxLength: 0 type: integer readOnly: true OWNER_USER_ID: format: int32 maxLength: 0 type: integer readOnly: false DATE_CREATED_UTC: format: date-time maxLength: 0 type: string readOnly: true DATE_UPDATED_UTC: format: date-time maxLength: 0 type: string readOnly: true TICKET_NUMBER: format: string maxLength: 0 type: string readOnly: true SOURCE: format: string maxLength: 20 type: string readOnly: true DATE_SOLVED_UTC: format: date-time maxLength: 0 type: string readOnly: true DATE_CLOSED_UTC: format: date-time maxLength: 0 type: string readOnly: true TicketCommentBodyHtml: format: string maxLength: 0 type: string readOnly: false CUSTOMFIELDS: type: array items: type: object title: CustomField properties: FIELD_NAME: type: string FIELD_VALUE: type: object TAGS: type: array items: type: object title: Tag properties: TAG_NAME: maxLength: 255 minLength: 0 type: string